Questions, answered straight.
Everything insurtech teams usually ask before bringing SarvAssure's policy advisory, claim assistance and voice agent to their customers.
Platform basics
SarvAssure is an insurance-native AI workflow platform for insurtechs. It gives your customers policy advisory, claim assistance and a multilingual voice agent, built with the integrations, guardrails, audit trails and human handoff a generic AI layer doesn't have — so you can put a trustworthy agent in front of every customer without hiring an army of advisors.
SarvAssure is built for insurtechs, agencies and insurance-distribution teams that sell or service policies but can't staff enough human advisors to guide every customer. It plugs into how you already sell — over chat, WhatsApp, voice or API — rather than asking you to rebuild your stack.
Most insurance buyers don't get real advice — just a form to fill and a policy to sign. SarvAssure closes that gap by giving every customer an AI advisor that compares policies honestly, explains coverage in plain language, and helps with claims, in the language they're comfortable speaking.
No. SarvAssure is a full advisory workflow, not a scripted chatbot. It reasons over real policy data and your business rules, cites its recommendations, keeps an audit trail of every conversation, and hands off to a human teammate the moment a case needs one.
What it does
The advisory module asks a customer a few plain-language questions, pulls live quotes from your connected insurer APIs, and ranks options on premium, claim-settlement ratio and coverage fit — not on which carrier pays the most commission. It explains its reasoning so the recommendation is honest and easy to trust.
Claim assistance walks a customer through filing a claim, tells them which documents are required, tracks status against your claims workflow, and flags anything unusual to a human. It cuts the back-and-forth that usually makes claims feel slow and confusing.
Yes. SarvAssure includes a multilingual voice agent that can handle policy questions and claim status calls in Hindi, English and more, alongside chat and WhatsApp — so customers can reach an advisor in whichever channel and language they actually use.
Yes. Every conversation is visible to your team in real time, and a human can take over in one tap whenever a case needs judgment the AI shouldn't make alone. Nothing runs as a black box.
Integrations & security
SarvAssure connects to insurer quote APIs, policy administration systems, claims workflows, and customer channels like WhatsApp and voice. It's designed to sit inside your existing stack rather than replace it, so partners can go live in weeks instead of quarters.
SarvAssure processes customer data as a processor under a data-processing agreement with each partner, who remains the data fiduciary, in line with India's Digital Personal Data Protection (DPDP) Act. Every recommendation and conversation is logged for audit, and data isn't sold or shared beyond what's needed to run the workflow.
SarvAssure integrates with major Indian insurers including HDFC Ergo, Bajaj Allianz, ICICI Lombard, New India Assurance, Tata AIG and Digit Insurance, and can add new carrier integrations as a partner's panel grows.
Yes. Advisory, claims assistance and the voice agent all work in Hindi and English today, with more Indian languages planned — so customers get guidance in the language they're actually comfortable speaking, not just English.
Getting started
Because SarvAssure plugs into insurer APIs and your existing policy and claims systems rather than replacing them, partners typically go live in a matter of weeks, not the quarters a custom-built AI layer usually takes.
Pricing depends on which modules you use — advisory, claim assistance, voice — and your customer volume. SarvAssure is in early access, so the best way to get exact pricing for your team is to book a demo and walk through your use case.
SarvAssure is in early access, onboarding insurtech partners for policy advisory and voice agent modules now, with claim assistance rolling out next. Book a demo to see the current state of the platform and discuss timelines for your team.
Book a demo over WhatsApp or email and the team will walk through your use case, which modules fit, and rough rollout timelines — there's no form to fill out first.
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